行业：Computer / Information Technology
职位：IT-Network / Sys / DB Admin
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Critical Accountabilities:
Maintain if not increase employee productivity through IT support services.IT Hardware troubleshootingSoftware installationIT policy enforcementIT services SLA commitmentNetwork installation and configurationCreate a self-sufficient IT environmentCreate a knowledge base and train users for basic IT troubleshootingPerform IT support within given SLA to avoid employee unproductivitySupport all IT projects that will achieve company imperativesMaintain a 90% completion rate within SLA from the IT ticketing system. Monitor backlogs and reporting of IT projects within scopeMaintain enough IT equipment backupRequirements:
Graduate of Bachelor's Degree in Information Technology/Computer ScienceOpen to fresh graduate, but experience in the field is an advantageKnowledge in software and hardware troubleshootingRequired CompetenciesProblem SolvingKnowledgeable in computer hardwareKnowledgeable in computer networkingPrinter troubleshootingReporting and documentation