Customer Service Representative - Healthcare

区域：CebuCebu City
行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：₱ 20000-24000PHP/月

PERKS:

Fixed Weekends off (No work on declared US Holidays)20% Night Differential premium payFun working environmentHealth and Dental insurance coverage

QUALIFICATIONS:

Completed at least 2 years of college educationAt least 1-year Customer Service experience in a BPO environmentAn average communication skillsFamiliarity with insurance/claims process an advantageWilling to work US Business hours and on Philippine HolidaysWilling to work at Keppel Cebu CityCan start ASAP

JOB DEscriptION:

Provide outstanding customer experience and resolution to patient's billing inquiries and complaints by navigating through multiple screensUpdate customer's information such as contact number, address, insurance information, etc.Assist payment processingCoordinate with coding staff to review the appropriateness of chargesOutbound calling to update customers regarding open casesdocument customer calls in the client's systemPrepare standard reports to track workload and response timeOther related duties may be assigned from time to time