Customer Service Representative B2B (Blended | Voice and Email)

区域：Pampanga
行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议

Work Location: Skytech, Mabalacat Pampanga

Work Schedule: Nightshift

Job Description:

Makes outgoing calls to collect client information and detailsProvide administrative services thru email managementMaintains database for accurate reportsCreate and maintain client accounts in the system.Responsible for creating and monitoring invoicesProvide suggestions and recommendations for client concernsRespond to client service-related questions and concerns to ensure client satisfactionResponsible for creating and monitoring invoices

Qualifications:

 At least 1 year of BPO work experience is required.Excellent customer service and call-handling skillsMust be able to organize, prioritize, and use time management toolsAbility to demonstrate basic mathematical aptitudeWork location - PampangaWilling to work office based on a night shift schedule

Equal Employment Opportunity

All employment decisions shall be made without regard to race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.