行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Asia Pacific Healthcare Account
Be part of our growing Pioneer Team!
A Customer Service Specialist receives inbound call / emails from Corporate Clients with regards to their Company Medical Benefit. Also, to assist members with their inquiries / request and to follow up on the cases until full resolution.
Earn up to P30,000.00 monthly salary HMO coverage from day 1 of employment; with dependent/s Dental Benefit Monthly performance incentives Transportation and Load allowanceRequirement:
Able to work on-site1 – 2 years relevant experience in Healthcare, Insurance or BPO industryExcellent verbal and written communication skillsProficient in Windows OS, MS Office applications Has a Knowledge in medical and insurance terminologiesHas critical thinking skills with a focus on issue resolution and customer satisfaction Can multitask and has high attention to details Is self-motivated, can work independently, and contribute to cross-functionalIs flexible and can quickly adjust to frequent process and information changes Can work under pressureTasks:
Receive calls and handle emails from corporate clients including clinic/hospital personnel on a 24/7 shifting arrangementProvide accurate responses to queries on corporate medical benefits based on actual corporate insurance contractsHandle general enquiries from members and endorse to relevant parties, as necessaryAdhere to processes and individual targets to achieve overall service level targetsLiaise and follow up with internal departments for case resolutionHandles specific portfolio with specific service agreementQualifications:
At least College levelBachelor’s degree in medical-related field is an advantageEmail us your application. You may also reach us through our Facebook Career Page -- Careers at Avega
For more info about our company and other list of openings, kindly check our website at www.avega.com.ph