行业:Services
职位:Customer Service
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历: Bachelor's Degree
经验:不限
年龄:18岁以上
待遇:面议
Profile Summary
Responsible in taking inbound/outbound calls to assist callers in their queries, questions and be able to resolve client concerns in a timely manner. Display high level of Call Quality addressing customer’s needsEssential Job Functions
Answer inbound/outbound calls in a timely and friendly mannerevaluate problems and complaints of the callers and provide proper solutionsRespond to the needs of the customers and provide personalized service.Basic Qualifications
Preferably college graduate of any 4 year courseMust have at least a year of experience in call taking and resolving client queriesStrong Life insurance product, services and process understanding and backgroundEffective communication skillsFriendly, energetic and approachable with a natural flair for great customer serviceCan do attitudeAttention to detailsA real team player who is keen to wear our brand with prideA positive attitude and a genuine care for team mates and customers