Ecommerce Campaign | Up to 23k

区域：Metro Manila (NCR)Quezon City
行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Experience in Customer Service, E-commerce, Retail, and/or Sales Receive inbound inquiries for orders, and subscriptions, while also providing advice and product information.Providing timely resolution to customer queries and complaints in a professional manner and in accordance with established guidelines.Troubleshooting and resolving customer service issues and scheduling field service call when necessary.Retaining customers and preventing from disconnecting services, repairing, and responding to diverse types of inquiries.documenting customer transactions accurately and in-time in related customer and business tools.Collaborating with team members and cross-functional teams as per the business need.An obligation to deliver exceptional customer service ▪ Receive inbound chats to gather and verify required information and do utmost within their power to solve customer problems.Actively listen to the customer, and show empathy and patience.