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Dealer Operations Supervisor

2022-10-11 22:07菲律宾1730
区域:Pampanga
行业:Sales / Marketing
职位:Sales - Coporate
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Open to all levels
经验:不限
年龄:18岁以上
待遇:面议

PRIMARY RESPONSIBILITIES:

Primarily responsible in guiding and supervising the Dealer Zone Officers. He is also responsible in monitoring the work process and output of all dealership personnel.

MAJOR RESPONSIBILITIES:

Supervise dealer’s target & contribute action plans in order to improve KPI output per dealer.Accomplishes dealer staff job results by intensive monitoring & proper guidance in order to achieve customer satisfaction.Ensures consistent communication with Dealers & Dealer Operations Officers in order to accomplish related results as needed.Timely conducts monitoring & implement corrective action plan in order to accomplish results as needed. Contributes to team effort in terms of aftersales support in order to practice & accomplish right processes.Conducts regular visit and performance reviews with dealers and agree corrective actions where required.Monitors daily deliverables of Dealer Zone Officers & reports directly to immediate head.

8.      Receives and address direct concerns thru following:

a.      Customer

b.     Dealership

c.      Fleet

d.     Inter department (UAAGI/FMPI)

e.     ASC (Accredited Service Centers)

9.      Ensures compliance with ISO policies and procedures

10.  Performs other tasks as may be assigned from time to time by immediate superior.

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Dealer Zone Officer

面议 Pampanga