行业:Sales / Marketing
职位:Sales - Coporate
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Open to all levels
经验:不限
年龄:18岁以上
待遇:面议
PRIMARY RESPONSIBILITIES:
Primarily responsible in guiding and supervising the Dealer Zone Officers. He is also responsible in monitoring the work process and output of all dealership personnel.
MAJOR RESPONSIBILITIES:
Supervise dealer’s target & contribute action plans in order to improve KPI output per dealer.Accomplishes dealer staff job results by intensive monitoring & proper guidance in order to achieve customer satisfaction.Ensures consistent communication with Dealers & Dealer Operations Officers in order to accomplish related results as needed.Timely conducts monitoring & implement corrective action plan in order to accomplish results as needed. Contributes to team effort in terms of aftersales support in order to practice & accomplish right processes.Conducts regular visit and performance reviews with dealers and agree corrective actions where required.Monitors daily deliverables of Dealer Zone Officers & reports directly to immediate head.8. Receives and address direct concerns thru following:
a. Customer
b. Dealership
c. Fleet
d. Inter department (UAAGI/FMPI)
e. ASC (Accredited Service Centers)
9. Ensures compliance with ISO policies and procedures
10. Performs other tasks as may be assigned from time to time by immediate superior.