行业：Accounting / Finance
职位：Banking / Finance
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Education:
Bachelor in Finance, Banking, Business Admin, Accounting, Economics or any business related course with at least 2 yrs. experience.
Qualifications:
Payments Department is responsible for providing support to our Financial Institutions (FI) clients and dealing with complaints and queries from these clients with respect to (but not limited to) international payments.
If you are good at:
• Creating and following-up files for incoming payments that could not be executed;
• Providing recommendations in order to reduce the number of payments not processed automatically and improve quality with the aim of reducing the number of complaints;
• Formulating proposals for improvement
• Carrying out interventions with respect to FI electronic payments that have been incorrectly supplied
If you are:
A professional and mature individual displaying the following behaviours:
• You are analytical, flexible, open-minded, a team player
• You can deal with tight deadlines
• You have a client driven approach
• You are fluent in English, both written and verbal
• MS Office proficient
• Able to adapt in a fast-paced working environment If you can:
• Handle and analyse complaints and enquiries of FI clients with respect to international payments, domestic and direct debits;
• Actively cooperate with other divisions within the Payments Department to allocate complaints and prevent them from arising;
• Ensure compliance with the rules and procedures that are prescribed by Risk and Compliance
• Telegraphic Transfer knowhow or experience
• International (Swift) process payments exposure, particularly MT 202 or MT 103 or equivalent MT