行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
YOUR ROLEProcess all credits given to customers for their complaints regarding product quality, quantity, pricing, sales policy, etc.Ensure that all credit note creation activities, reporting, and executions are done timely and accuratelyPerform process control and quality checkProvide operational/ad hoc tasks support and team projects collaboration as neededDrive and Implement Continuous improvement task that will improve overall processYOUR SKILLSGraduate of Bachelor’s Degree in Business Management/ Administration, but other relevant courses may still be consideredPreferably with a minimum of one (1) year related experience in an Industrial Business-to-Business (B2B) role; Background from a Shared Service is highly preferredHaving a background in Continuous Improvement (e.g. Lean Six Sigma) and in any of the following digital skills (VBA, Macros, SAP scripting, Power BI) is an advantageWith an excellent command of both spoken and written English; Must be a team player, detail-oriented and have strong administrative skillsWilling to work full night shift 9:00PM – 6:00AM and following the US HolidayFresh graduates are welcome to applyHenkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.