行业：Sales / Marketing
职位：Sales - Eng / Tech / IT
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Including but not limited to:
Sales operation
Ensure data entry accuracy while performing sales order processing in CRMMaintain shared folder to record all sales related documentsCoordinate with logistics on deliveries to ensure delivery deadlines can be metCoordinate task with sales team to ensure smooth operations for pre-installation (shipment arrival, documents preparation, functional check, etc).Service operation
Handle incoming customer enquires via service hotline and dispatching jobs to Service EngineersDaily service order processing in CRM, Mobile X, ensure data entry accuracyEnsure preventive maintenance order list is well prepared weeklyEnsure service quotations, contracts are well managedMaintain new installation ibase in systemMaintain NPS survey sending in/out on timeMaintain Utilization monthly report for Service EngineersCoordinate and communicate with Service Engineers and other business support function for post installation operation (ibase entry and invoicing)Monitor and Send tools for calibrationOversee NPS processCRM, CPQ, Mobile X Training
Conduct CRM and CPQ training/refresher course to the Sales Team when necessaryConduct CRM and Mobile X training/refresher course to the Service Engineers when necessaryKeep updated on the new features of CRMAct as the 1st level key user for CRM and adapt the new features to daily taskDemo and Inventory Management
Ensure all local demo loan are updated in system and assist with oversea demo loanEnsure all spare part inventory are well tracked and tools inventory are calibrated on timeGeneral administrative task
Work with Sales and Service team for tender submissionWork with logistics team to purchase new tools, calibration tools and loan process.Work with quality control, sales, service team to assist recall project for product and spare partsWork with logistics on return of defective goods or exchangeWork with Business support team in write-off process and payment issue with customerOther duties:
Any other duties and responsibilities as assigned by the management