Service Technician - Ford Butuan

区域：Davao OrientalCaraga
行业：Manufacturing
职位：Maintenance
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Provides automotive services by performing inspections, repairs, maintenance, and installations efficiently, safely and according to Ford’s quality and time standards. Complies with Ford and dealership’s safety and environmental programs and practices. Automotive services may include, but are not limited to driveability, suspensions, alignments, steering, heating and air conditioning, basic and ABS brakes and exhaust systems.Duties and Responsibilities:Promotes dealership by presenting professional image, positive attitude, and clean work area.Suggests additional work that is needed to the Service Advisor or Shop Foreman so the customer may be notified.Completes service and repair assignments correctly, to pass quality inspections or test drives.Collects all necessary information before requesting parts (e.g., model year, etc.).Maintains tools; keeps tools in good working order.Notifies shop foreman and service advisor if delays are expected.Maintains cleanliness of the customer's vehicle.Submits all documents promptly.Promotes a productive working relationship with others.Actively listens to concerns; takes action to respond to others’ needs.Speaks clearly, concisely, and effectively.Provides clear and legible record of service completed for both customer and dealership use.Has an approachable style; fosters open communication through active listening.Assists Service Advisors, if necessary, to explain completed repairs to a customer.Assists other technicians when needed.Effectively handles and implements changes in Service Department.Listens to and supports new ideas and approaches; adapts to change quickly.Maintains composure when faced with multiple demands.Meets or exceeds flat rate time allowances.Successfully performs overlapping tasks.Prioritizes work to meet demands and customer needs.Makes decisions regarding repair options; asks for assistance as necessary.Completes repair orders within specified time frame and alerts appropriate personnel if delayed.Takes necessary steps to minimize time spent waiting for parts.Coordinates with Parts Department to ensure parts are available to complete repair.Performs preventive maintenance, cleaning, and repairs on dealership tools and equipment; ensures facility is clean and organized at all times.Performs factory warranty repairs according to established procedures.Follows all hazardous waste and safety regulations and company policies.