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Deskside Technician (Remote Support)

2022-10-31 17:58菲律宾3400
区域:Metro Manila (NCR)Pasay
行业:Computer / Information Technology
职位:IT-Hardware
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历: Bachelor's Degree
经验:不限
年龄:18岁以上
待遇:面议

What will you do?

Provide hardware/software support services to onsite clientImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network

What do you need to succeed?

3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10Experience troubleshooting and replacing hardware on Lenovo PCsExperience using Active DirectoryExperience supporting Microsoft Office 2007,  Microsoft Office 2016  including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 clientExperience troubleshooting wireless connectivity issuesQuality Customer Service skillsVPN experience.Experience with basic hardware printer supportExperience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
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