行业：Accounting / Finance
职位：General / Cost Accounting
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
JOB SUMMARY
The role focuses in the customer payment monitoring and reconciliation to ensure that payments are accurately and timely posted in the system.
DUTIES & RESPONSIBILITIES:
Does next-day batch upload in the system for payments that are not posted in real-timeReconciles actual payments posted in the system versus payment report file sent by payment channelsManually matches unrecognized payments to correct customer accounts on a daily basisGenerates accounts with overpayment/excess payment and processes the refund accordinglyMonitors documents coming from branches that are related to over-the-counter payments which includes but not limited to official receipts and Cash Receipts Hand Over Sheets-Acts as shifting cashier to accept over-the-counter payments
-Ensures that customer concerns are being attended promptly
-Postings of customer payment from field collections
-Perform other related task that may be assigned from time to time
JOB SPECIFICATIONS:
College graduate with a degree in Information Technology, BusinessAdministration, Finance or any related fieldWith at least one (1) year work experience in customer payment processingExcellent oral, written and interpersonal communication skills, Planning, Problem Solving and Organizing, Self-Management, Research, and Innovation Payment Analysis, Customer Service Critical Thinking Skills, Negotiation Skills, Basic Leadership SkillsBasic knowledge in banking transactions, budgeting, customer service, and accounting entriesPeople oriented and result driven, team player, willing to learn and apply learning techniquesProven ability to work under pressure, able to multi-task and work in a fast-paced environment, keep confidential information in confidenceKnowledgeable in MS Excel, Word, and Power Point Presentation