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Telesales Associate

2022-09-25 15:54菲律宾1020
区域:National Capital Region (NCR)City of Makati
行业:Sales / Marketing
职位:Telesales / Telemarketing
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Open to all levels
经验:不限
年龄:18岁以上
待遇:面议

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

JOB SUMMARY

The position is responsible for doing the call outs for telesales initiatives aiming at increasing cardholder base and card usage. Jobholder is expected to undertake telephone selling efforts within the realm of MCC policies and convince and make an existing or prospective cardholder make known running campaigns.

RESPONSIBILITIES

Perform call out function to new and prospective clients for the purpose of increasing card base.Monitor and ensure completion of account requirements.Support card usage through promotion of marketing programs/initiatives.Handle correspondences for for account advise and follow throughGenerate and submit telemarketing report on a daily, weekly and monthly basis.Handle customer inquiries and provide them with necessary information.Ensure administrative tasks are completed.Escalate issues to his Supervisor/ Unit Head that may result to bank risk.Perform projects / responsibilities that may be assigned from time to time (eg. BORC, BCP, Cost Champion, Corp. Correspondents, Line trainer, e-Champ).

QUALIFICATIONS

Bachelor's degree holderPreferably with at least 5 months telemarketing experience, preferably in a credit card company / financial institution.Proficient with various software applications including MS Word, Excel and PowerPoint.Quota-drivenWilling to extend hours, work on weekends and holidays.Must be willing to work in / report to different MCC offices (Makati, Pasay, Ortigas).

Other Details

Unit: Other Channels - Telesales

Rank: Rank and File

Location: Makati, Pasay, Ortigas

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