Customer Care Specialist

区域：All Cities
行业：Accounting / Finance
职位：Audit & Taxation
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Duties & Responsibilities:Responsible for the implementation of various customer care programs and processes aimed at achieving organizational effectiveness and increased level of satisfaction from customers/clients. These include the handling, management and resolution of customer complaints, requests and issuesHelps develop programs and initiatives that will contribute to the over-all objective of the company in achieving Total Customer SatisfactionHelps manage the product delivery operations of the company. This covers monitoring of construction milestones and timelines, quality inspections and actual delivery of the unit (turn-over of house and lot/condo unit) to the buyers.Responsibilities also include establishing and managing relationships with different Homeowners' Associations across various projects.Qualifications:College graduate preferably of any business course.At least 2-3 years solid experience in customer service operations.Results-oriented and has a strong sense of leadership.People centered with high customer orientation.Must have excellent written and verbal communication skills.Willing to work in a hybrid work setup