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Customer Experience Representative | Makati

2022-09-25 22:56菲律宾3240
区域:National Capital Region (NCR)City of Makati
行业:Services
职位:Customer Service
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Open to all levels
经验:不限
年龄:18岁以上
待遇:₱ 20000-25000PHP/月

If you’re passionate about supporting patients in their overall health journey, this role is for you. MedGrocer leverages technology to offer end-to-end patient care with the goal of a healthier, more caring, and more systematic Philippine healthcare system.

The Customer Experience Representative calls patients to help them understand their health benefits and manage their medical needs. You’ll be coordinating with different teams in ensuring the best patient experience.

Key Responsibilities

Make outbound calls to monitor and improve patient healthRespond promptly to patient inquiries via email, SMS, and callCoordinate with internal and external teams to accommodate patient requests Maintain accurate patient records

Minimum Qualifications

Willingness to work onsite in MakatiKnowledge in Google Workspace applications
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