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Customer Service Representative ( Inbound Voice )

2022-09-25 23:02菲律宾2190
区域:National Capital Region (NCR)Quezon City
行业:Services
职位:Customer Service
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Junior High School
经验:不限
年龄:18岁以上
待遇:₱ 20000-30000PHP/月

Job Requirements:

Manage a high volume of inbound/outbound phone and email contacts from both current and prospective customers who are calling to receive quotes for new charters or ask questions about upcoming chartersEasily navigate through multiple systems and websitesUsing basic sales techniques, understanding customer’s needs to receive all required information needed to develop quote, upsell on every interaction to increase the value of the order, or identify other sales opportunities within ABC Companyonce information has been received from customer, develop the quote which will need to include any local requirements, consideration for any applicable ancillary fees, and mapping out tripEnters and sends booking invitations to locations with available capacity (via phone, Sharepoint or Outlook depending on appointment urgency)All other duties assigned
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