行业：Healthcare
职位：Practitioner / Medical Asst
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Call Center Agent Job Responsibilities and Duties:
Answer incoming calls and respond to customer’s emailsManagement and resolve customer complaintsIdentify and escalate issues to supervisorsProvide product and service information to customersResearch, identify, and resolve customer complaints using applicable softwareProcess forms, and applicationdocument all call information according to standard operating proceduresFollow up customer calls where necessaryUpsell products and servicesCall Center Agent Qualifications and Skills
At least Senior High school graduate or equivalentProficient in relevant computer applicationsKnowledge of customer service practices and principlesExcellent data entry and typing skillsSuperior listening, verbal, and written communication skillsAbility to handle stressful situation appropriately-