Area：Metro Manila (NCR) Taguig
Industry Category：Services
Position：Customer Service
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Business Application Support (Chat Support)
Email support (No phone call) for online customer login related issues and resolve them by using internal system within agreed SLA
Login enquiry, restore/remove/reset credentialsRegistration o Company account admin supportsBilling online enquiryOther .com login related mattersShipping AdministrationShipping ScreenLearn and understand a few internal systems in order to resolve customer issues
Redirect issues to responsible parties
Understand customer’s complaints/issues/requirements and work upon resolving them
Deal with complaints to completion with positive tone and enable satisfaction of customer
Basic reporting for enquires handled, if needed
Qualifications:
Must be graduate of any Vocational / Bachelor's Degree courseMust have 1 to 2yrs experience as Customer Support / CSR / TSR / Chat SupportGood communication skillsMust be willing to work in BGCOpen for Project based employment contract good for 1yr RENEWABLEOpen to work on a shifting schedule