行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Business Application Support (Chat Support)
Email support (No phone call) for online customer login related issues and resolve them by using internal system within agreed SLA
Login enquiry, restore/remove/reset credentialsRegistration o Company account admin supportsBilling online enquiryOther .com login related mattersShipping AdministrationShipping ScreenLearn and understand a few internal systems in order to resolve customer issues
Redirect issues to responsible parties
Understand customer’s complaints/issues/requirements and work upon resolving them
Deal with complaints to completion with positive tone and enable satisfaction of customer
Basic reporting for enquires handled, if needed
Qualifications:
Must be graduate of any Vocational / Bachelor's Degree courseMust have 1 to 2yrs experience as Customer Support / CSR / TSR / Chat SupportGood communication skillsMust be willing to work in BGCOpen for Project based employment contract good for 1yr RENEWABLEOpen to work on a shifting schedule