行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Junior High School
经验：不限
年龄：18岁以上
待遇：₱ 24000-28000PHP/月
We're Hiring!!
"Travel Consultant" (CSR - Travel Account)
Location: McKinley, Taguig (onsite only)
Work Schedule: Shifting Schedule
Qualification:
-High school/ Senior High graduate with at least 2yrs of BPO experience
-College Undergrad with at least 1yr BPO experience
-Good to excellent English communication skills
Job Description:
Provides consultative customer support services to clients via multiple channels.Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts.Sells products that are of commercial value to CWT and contribute to CWT’s profitability; sells “add-on” attachments (hotel, other); upsells targeted areas of travel.Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation.Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges, and complex fares.Escalates more complex problems to more experienced staff.Assignments include both routine and non-routine work.