行业:Services
职位:Customer Service
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Junior High School
经验:不限
年龄:18岁以上
待遇:₱ 15000-18000PHP/月
• Handle customer questions and service requests
• Gather information from customer by asking probing questions to analyze issues and identify underlying problem/s.
• Work to build cooperative relationships with customers.
• Give customers a realistic estimate of the time it will take to resolve an issue or request.
• Demonstrate willingness to take ownership of the call by acknowledging the customer’s concern.
• Encourage good security practices, such as following secure password reset rules
• Prevent unauthorized access to proprietary and sensitive company data by following procedures and requiring proper authorization prior to granting access.
• Discourage and report software piracy