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Customer Care Support - Permanent WFH (Davao residents only)

2022-09-26 23:49菲律宾2660
区域:All Cities
行业:Services
职位:Customer Service
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Junior High School
经验:不限
年龄:18岁以上
待遇:₱ 15000-18000PHP/月

• Handle customer questions and service requests

• Gather information from customer by asking probing questions to analyze issues and identify underlying problem/s.

• Work to build cooperative relationships with customers.

• Give customers a realistic estimate of the time it will take to resolve an issue or request.

• Demonstrate willingness to take ownership of the call by acknowledging the customer’s concern.

• Encourage good security practices, such as following secure password reset rules

• Prevent unauthorized access to proprietary and sensitive company data by following procedures and requiring proper authorization prior to granting access.

• Discourage and report software piracy

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