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Client Success Specialist

2022-09-26 23:55菲律宾1170
区域:Metro Manila (NCR)Makati
行业:Services
职位:Customer Service
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历: College Diploma
经验:不限
年龄:18岁以上
待遇:₱ 20000-28000PHP/月

Acts as a liaison and support between clients and different teams to ensure that templates/projects are delivered on time with high quality and up to the brand standard.

What you'll be doing on a daily basis:

Provides regular progress updates of ongoing projects. Ensures that onboarding, rebranding and migration of Clients are smooth and within the committed deadline.Collaborates with Account Management, Project and Template teams to strengthen rapport with Clients, accomplish requests and promote brand standard complianceSupplies accurate supplementary information and files prior to logging in job requests to the Templates TeamEnsure the quality of templates are accomplished accurately and assessed by the Quality Control team

What makes you perfect for this role:

Experience in Customer Service or related fieldExcellent project management and organizational skillsBasic knowledge in Adobe Illustrator or Adobe InDesignBasic understanding of HTML/CSS codingDeadline driven, high attention to detailExcellent English written and verbal communication skillsYou are amenable to work within 5:30 am to 2:30 pm PHT (will adjust during DST)You have a stable internet connectionYou are open to work on-site when recalled (for Metro Manila-based employees)
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