Tele Collections Officer - BDO Network Bank - CDO Cogon

区域：Region X (Northern Mindanao)Misamis Oriental
行业：Accounting / Finance
职位：General / Cost Accounting
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Job Mandate:Primarily responsible for curing accounts, focusing on accounts DPD 1 to 90, via calling to maintain loan portfolio delinquency level at minimum and acceptable levelDuties and Responsibilities:1. Cure past due accounts primarily through calling    • Call clients to follow-up payments    • Secure promise to pay    • Negotiate and offer payment programs based on client’s financial situation2. Support FCOs (field collection officers) and collection agencies    • Conduct initial call outs to support FCOs    • Provide relevant client information and payment information    • Facilitate payment programs/ arrangement3. Report, update, monitor past due accounts    • Submit/ encode collections status/ information required    • Update borrower contact details and other relevant information in the system    • Monitor past due balances and take necessary actions4. Others    • Resolve collections-related customer complaints in a timely manner    • Perform other tasks that may be assigned by supervisorMinimum Qualification RequirementsCollege graduateAt least 1 year of experience in collections, preferably consumer loans or call centerComputer proficiency especially Microsoft OfficeGood oral and written communication skillsMath skills (calculate payment)Fluent in Bisaya, Tagalog or English