行业：Services
职位：Customer Service
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历： College Diploma
经验：不限
年龄：18岁以上
待遇：面议
Qualifications:
· Candidate must have a Bachelor’s/College Degree in Hotel and Restaurant Management, Tourism, Communication or other related field
· With expertise in customer service in a real estate/hospitality industry
· With excellent customer service drive, outstanding communication, active listening and organizational skills
· Possesses strong sense of responsibility and a professional presentation
Duties and Responsibilities:
· Provide leadership and direction to the entire customer service team
· Implement upscale, professional and high-class customer service experiences
· Execute policies and procedures to guarantee customer satisfaction
· Understand what customer expectations are and anticipating problems in order to prevent complaints
· Implements appropriate customer service strategies to achieve sustainable competitive advantage
Develops and implements methods to record, assess, and analyze customer feedback· Aim to continuously improve services offered by implementing systems and procedures based on industry standards