行业：Engineering
职位：Electronics
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Junior High School
经验：不限
年龄：18岁以上
待遇：面议
Qualifications:
Candidate must possess at least Bachelor's/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Others), Computer Science/Information Technology, Science & Technology or equivalent.Required language(s): English, FilipinoAt least 1 Year(s) of working experience in the related field is required for this position.Required Skill(s): Microsoft OfficePreferably 1-4 Yrs Experienced Employee specialized in Engineering - Electronics/Communication or equivalent.Job Description
· Handling of customers and receptionist inquiries
· Remind receptionist in advising the possible risks
· Determine the maintenance type of the unit
· Request for materials needed and sign on the general form, confirm the inventory of the bad parts
· Conduct repairs according to proper guidelines and procedures
· Ensure the accuracy of the encoded information, material used, and maintenance type
· Inspect the units and accessories for replacement and fill up the replacement form
· Install tools and equipment provided by the company.
· Know how to properly captured log for every problem experience in OPPO product.
· Send a Quality Feedback Report regularly specially for all replacement unit and newly release model
· Responsible for the protection of WCSM account by doing once or twice a week for the change of password.
· Responsible for the safe keep of all confidential information/Software info/ materials/tools etc.
· Log-in to the GKM system to learn about new products and new knowledge in order to provide technical support to the sales team
· Know basic troubleshooting of smartphone.
· Maintain the cleanliness and professional appearance of the service center
· Safeguards service center contents by following security procedures and protocols
· Constantly sharing and participate in technical
· O-Elite Lv1 Certification before Regularization
· Assignment in Other Area/ Sales/ Dealer/ Service Centers/ Reliever/ Roving
· Attend regular technical meeting/ training
· Other ad hoc duties as required