行业：Healthcare
职位：Practitioner / Medical Asst
部门：
人数：若干
性质：Full Time
性别：Male
婚姻：No marital status restrictions
学历：Open to all levels
经验：不限
年龄：18岁以上
待遇：面议
Provide email support to new and experienced users. Previous experience handling tickets through Zendesk is a plusRespond to user-generated tickets in a timely manner. You’ll be handling tickets from users who may be experiencing issues with their account or want to know more about our productRelaying major advertiser or user service issues to the Product Operations team.Must adhere to service level agreements established by the campaign
Things we look for include:
Familiarity with iOS and Android devicesExperience with Zendesk or similar help desk softwarePrior experience supporting an online communityPrior editing experience and ability to clearly and simply communicate solutionsAbility to empathize with users and create a positive user experienceFluent in the Bahasa Indonesian language both written and spokenSALARY:
60 - 65k with health card, 20 leave credits, 13th-month pay, government-mandated benefits
Above standard special holiday and OT rate, Birthday gift check, other perks
Good work environment
Send your resume to *******@openaccessbpo.com
To know more about Open Access BPO, visit our corporate site at ***************
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