行业:Engineering
职位:Electronics
部门:
人数:若干
性质:Full Time
性别:Male
婚姻:No marital status restrictions
学历:Open to all levels
经验:不限
年龄:18岁以上
待遇:面议
Education:
Electronics and Communication Engineering or Electrical Engineering or any related field.
Responsibilities:
Escalation point for the Level 1 Support Engineers.Provides immediate customer assistance for emergency and urgent fixes.Install, upgrade, support, and troubleshoot authorized desktop applicationsInstall, upgrade, support, and troubleshoot for printers, UPS, headsets, computer hardware, and any other authorized peripheral equipment.Customize desktop hardware to meet user specifications and site standards (Hardening Procedure).Provide support to users relating both hardware and software problems on their personal computers.Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible.