Quality Manager (Relocation Subsidy Offered) TaskUs Bohol
| 行业 | Manufacturing | 职位 | Quality Assurance |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | All Cities | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Bachelor's Degree | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 面议 |
| 更新日期 | 2022-09-27 | 有效期至 | Valid for a long time |
职位描述
QUALITY MANAGER | TASKUS BOHOL
Relocation Subsidy Offered (Work Onsite)
So what does a Quality Manager do? Think of yourself as a champion for operational excellence with the responsibility of ensuring that the team consistently meets program metrics and service-level requirements for quality as set by upper management and leaders.
Imagine yourself going to work with one goal in mind: to raise the bar for TaskUs’ quality operations to produce Ridiculously Impressive results. Your tasks center on ensuring your program achieves performance objectives through consistent and quality customer interactions.
As a Quality Manager, you will:
Serve as a mentor and guide to your direct reports, a consultant to stakeholders, and an important asset to our pursuit for quality;Support service and process improvement programs and efforts;Monitor program metrics, provide operational insights and analyses, and offer recommendations for improvement;Conduct audits, report on findings, and propose new systems and policies for continuous improvement;Create a metric-driven determination for operational success;Work with Quality Assurance leaders to resolve outstanding quality issues; andDevelop impactful and measurable action plans to address areas for improvement.Do you have what it takes to become a Quality Manager?
Requirements:
At least 2 years of quality management experience in a BPO environment (preferred)Excellent communication and presentation skillsKnowledge of performance data management and analysisCompetency in problem-solving and strategic planningAbility to cultivate effective and productive business relationshipsStrong drive to secure results and achieve excellenceJoin TaskUs, Business Intelligence's 2022 “Best Place to Work," and experience a workplace that truly commits to being #PeopleFirst! These Ridiculously Good perks and benefits* are available for you!
Relocation Package (for hired applicants who are not residing in Bohol)Scholarship program for your childrenHMO benefits for you and up to 2 dependents after 2 weeks of employmentWellness programs Retirement savings program with company matchingOn-site perks:
World-class, Ridiculously Refreshing workspacesGym and recreational areas Unlimited coffee Free healthy lunch Daycare for your kids while you're on shiftHappy Hours, Time Outs, and other on-site events to enjoy*Terms & Conditions apply
At TaskUs, we believe our employees always come first. Leaders are expected to put their line of direct reports before themselves. Our #RidiculouslyGood culture is the reason why we have been recognized as one of the best places to work globally by Glassdoor, among others. We exist to make a positive impact on the best brands in the world, the people we connect with, and on our global communities.
about Us
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech, and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines, and India.
For more information, visit www.taskus.com.