Regional Operations Manager (Food/Cinema) - Head Office

JOB SPECIFICATIONS:

At least 7 years managerial experience in any food or restaurant establishmentGraduate of any 4 year course preferably Business Management

The Tasks/Responsibilities of the position are as follows:

Manages the budget to make the branches profitable.Leads the overall operations of Food Service for the delivery of all KPI targets.Supports all Food Service Marketing Plans and Programs to increase top line.Develops branch local marketing programs to increase the top line.Communicates the plans of the company to ensure all teams understand the performance of the business.Supports engagement programs and activities of the company to improve employee morale and promote a culture of recognition.Manages and motivates the staff to ensure delivery of overall targets and business plan.Manages, identifies and implements best practices acquired through benchmarking.Conducts twice a year performance appraisal of all Branch Heads within the region.Develops and manages training plans for improvement of non-performing managers.Issues disciplinary action to erring employees.Identifies and highlights further opportunities for services and process improvements. (Checklists, Operations Audits and the like, taking immediate corrective action)Ensures facility upkeep in coordination with FacilitiesVisits assigned branches at least once a week

KRA

Sales Target Planning/Forecasting (per Mall)Product Forecasting / OrderingAdvertisementProfit & PricingPlans & Programs (Execution & Planning)Product R&DNew Product Launch Cascade / Quality CheckProcurement / Vendor ManagementAudit & ComplianceSystems / Technical Requirement ( SAP, Vista, POS, ODT)

Sixty years in the retail industry and over two decades in the shopping center business,  the SM Group of companies stands today as an institution, a by word, a store, a mall, a bank, a home, a resort, a hotel and business colleagues, a place to see new things, a wholesome experience for the family.Alongside other core business areas of the SM Group, Shopping Center Management operations is one field of expertise. Generally referred to as SM Supermalls, the company has become the Philippine’s retail and mall giant.  With more than fifty malls in the Philippines and abroad, SM Supermalls has become an engine for the economic growth. Wherever we go, new jobs are created. Careers are given a jumpstart, small businesses grow, real estate values go up, and we see an immediate acceleration of retail activity in the area. With such exceptional performance, SM Supermalls will continue its expansion with more malls each year.  Apart from local development, the company is also looking at growth opportunities in international locations.The phenomenal growth of SM Supermalls over the decades is attributed not only to the guiding vision and inspiring courage of Mr. Henry Sy, Sr., but also to our thousands of human assets who have incessantly delivered high performance and value-added services to our business operations and to the communities where we are located. Throughout the years, we are proud to have employed the best and most talented individuals that make up our winning teams.As we continue to journey and remain steadfast in fulfilling our vision of growth while creating the most value in the most innovative way we can, we invite you to explore possible career opportunities with us.