Training Staff

JOB RESPONSIBILITIES

Responsible for educating 3S shops staff and administrative works. Helps in conceptualizing Dealer Network Development programs for development of 3S Shops.In charge of Manpower database and customer feedback, including its report and monitoring.

JOB QUALIFICATION/S:

Bachelor's/College Degree in Psychology, Business or any related coursesKnowledge and experience in training in the fields of Customer Service, HR or Sales and Marketing.Strong written and verbal communications skills.Preferably adept with MS applications

JOB DEscriptION:

Conduct the following activities.

- New 3S Shop Orientation prior to opening, covering the sales and marketing module

- Yamaha Community and Customer Satisfaction Academy(YCA) Courses to all 3s shop staff.

- Yamaha Sales Academy(YSA) program to all 3s shop staff handling sales function

- Yamaha Leadership Academy(YLA) program to all 3s shop Branch Manager

Responsible for Education Administrative works. (Scheduling, Participants listing, Cash advance, Handouts, Preparation of activities and Training proper, Certificates and Post training reports)In charge of Internal education to YMPH employees.Other related task assigned from time to time

Creating Kando with products and services that exceed your expectations for society, for the world … Yamaha works to realize our corporate mission of creating Kando. Yamaha Motor is a company that has worked ever since its founding to build products defined by the concepts of “high-quality and high-performance” and “light weight and compactness” as we have continued to develop new technologies in the areas of small engine technology and FRP processing technology as well as control and component technologies. It can also be said that our corporate history has taken a path where “people” are the fundamental element and our product creation and other corporate activities have always been aimed at touching people’s hearts. Our goal has always been to provide products that empower each and every customer and make their lives more fulfilling by offering greater speed, greater mobility and greater potential. Said in another way, our aim is to bring people greater joy, happiness and create Kando* in their lives. As a company that makes the world its field and offers products for the land, the water, the snowfields and the sky, Yamaha Motor strives to be a company that “offers new excitement and a more fulfilling life for people all over the world” and to use our ingenuity and passion to realize peoples’ dreams and always be the ones they look to for “the next Kando.” * Kando is a Japanese word for the simultaneous feelings of deep satisfaction and intense excitement that people experience when they encounter something of exceptional value.