Training Specialist (CDO)

POSITION OVERVIEW:

The Training Specialist will conduct training programs for identified distribution channels and provide support to all Academy-related activities and sales-related events.

KEY RESPONSIBILITIES:

Effective delivery of learning and development programs to build knowledge and skills of distributorsFacilitates basic and advanced training programsMonitors compliance of participants to training guidelines and proceduresDesign and develop basic and advanced training programsMonitor, track, and report training results and efficacyProvide requested training support for the assigned area

REQUIRED SKILLS AND EXPERIENCE:

Graduate of any 4-year related courseWith at least 2 years of work experience in insurance training or sales

TECHNICAL COMPETENCIES:

Communication:  Advance platform and presentation skills targeted to sales professionals.Problem Solving:  Provide necessary trainings to whole area with a predictable frequency that is appropriate for the training needs of the location.Innovation:  Find new ways to deliver required topics with increased engagement and effectiveness.

OTHER REQUIRED COMPETENCIES:

Customer Led:  Uses feedback and interpersonal ability to establish and maintain positive relationships with customers.Deliver the vision:  Able to describe what the plans are for own role and function and how they link to the company vision.People orientated:  Delegates work and supports team members to deliver on tasks. Seeks input from team and encourages cooperation towards team goalsDecision making:  Involves relevant stakeholders in the decision making process. Recognizes opportunities or problems requiring attention and evaluates the benefits/risks of taking action versus inaction.Market led:  Identifies the importance of different markets, customers and emerging products and technologies relevant to own areaStrategy focused:  Delivers against and support the Functions strategy and can articulate the link between the functions strategy and their own roleCultural alignment:  Actively seeks out and shares information about the company culture and acts accordingly as appropriate. Follows procedures, policy and cultural standards.

About FWD Life Insurance CorporationFWD Life Insurance Corporation (FWD Life) launched its commercial operations in September 2014. As of end-2019, its fifth full year of operations, FWD Life continues to outpace life insurance industry growth as a Top 8 insurer, based on New Business Annual Premium Equivalent.(1) FWD Life also remains as one of the Top 3 insurers in terms of Paid-Up Capital.(2)FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah, and Family Takaful products across a number of its markets. Established in Asia in 2013, FWD is the insurance business arm of investment group, Pacific Century Group. In the Philippines, FWD has 17 business hubs located in key cities nationwide with its headquarters in Bonifacio Global City in Taguig.FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.For more information, please visit fwd.com.ph.1 www.insurance.gov.ph > Statistics > Life > 2019 > Based on New Business Annual Premium Equivalent2 www.insurance.gov.ph > Statistics > Life > 2019 > Based on Paid-Up Capital