Customer Service Representative (CSR) | Financial Account | Alabang
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | Metro Manila (NCR)Muntinlupa | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | College Diploma | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 22000-29000PHP/月 |
| 更新日期 | 2022-09-28 | 有效期至 | Valid for a long time |
职位描述
Key Responsibilities:
• Responding to queries and providing assistance for questions and problems.
• Following up with customers to ensure full resolution of issues.
• Running reports to analyze common complaints and problems.
• Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.
Key Requirements:
• At least 18 months of working experience in the related field is required for this position.
• At-least 1 year complete or graduate of any field.
• Proficient in English and must have very good communications skills.• Good problem solving skills.
• Familiarity on Customer Service skills and etiquette.
• Applicants must be willing to work in Alabang.