Customer Support Specialist - Social Media (B2B)
| 行业 | Services | 职位 | Customer Service |
|---|---|---|---|
| 招聘部门 | 招聘人数 | 若干 | |
| 工作地区 | All Cities | 工作性质 | Full Time |
| 性别要求 | Male | 婚姻要求 | No marital status restrictions |
| 学历要求 | Master's Degree | 工作经验 | 不限 |
| 年龄要求 | 18岁以上 | 待遇水平 | 24000-42000PHP/月 |
| 更新日期 | 2022-09-29 | 有效期至 | Valid for a long time |
职位描述
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
Competitive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coveragePremium workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company with 26 years of experience and 350+ industry awardsWhat is your mission?
You will help us deliver excellent service to our partner brands by performing these tasks:
Provide post-sales customer service and/or troubleshooting support to the client's B2B customers.Support advertising customers and deliver consultative support.Perform data analysis to improve customer's advertising experience and ensure higher ROI.Gather client and partner feedback to enhance ad products and overall customer experience.Who are we looking for?
Completed at least 2 years in college.Must have 6 months B2B experience and 2.5 years of solid customer service or technical support experience in a voice account.With at least 3 years of cumulative BPO experience handling voice, email, and chat.Preferably with online Advertising experience.Strong verbal and written English communication skills.Amenable to work in rotating shifts (morning, mid, & night shifts).Can work in Ortigas Center, Pasig City.How to Apply?
Online. Send your application through Jobstreet and expect a call from our Talent Acquisition team within 24-48 hours.
Attend our Virtual Career Fair from Mondays to Fridays, 9 AM - 5 PM, and take advantage of having an interview with us from the comfort of your home: https://tdcx.zoom.us/j/81716145712