AP Customer Service

Duties and Responsibilities:

Handling customer service tickets related to Invoice Processing, Vendor Maintenance, and Disbursements through DART via calls or emails.Responding to client’s inquiries with high efficiency by using SAP and JDE as ERPs.Finds process gaps and provides improvements recommendations.Supports project tracking and reporting support tasks.Imparts training when necessary.Performs other duties as assigned.Complies with all policies and standards.All other duties as assigned.Other Duties and ResponsibilitiesAbides by and performs to the best of his/her abilities all functions, duties, and responsibilities to be assigned by the Company in due course.Complies with the orders and instructions given from time to time by the Company through its authorized representatives.Shall not disclose any confidential information in respect to the affairs of the Company to any unauthorized person.Performs any other administrative or non-administrative duties as assigned by any representatives of Company from time to time either through direct written order or by oral arrangement.

Qualification:

• Graduate of any business-related course.

• 2+ years of experience in Accounts Payable/related field.

• BPO / Call Center experience is a plus.

• Strong analytical and research skills.

• Can work well under pressure and with minimal supervision.

• Outstanding communication skills (fluent in English, both oral & written is preferred).

• Experience with JD Edwards, SAP, or any other ERPs (preferred).

• Proficiency in Microsoft Applications (but not required)

Willing to work night shift

Willing to work onsite (Pasay)

A Business Process Services PioneerAs one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions.  We help businesses and governments drive process efficiencies, costs savings and long-term revenue growth. Our understanding of our clients’ operations enables us to provide essential services to millions of people every day. Whether it’s helping to reduce ER visits by 25%, driving 99% customer satisfaction, delivering $150B in child support payments or reducing traffic congestion by 15%, Conduent’s services and solutions positively impact the lives of millions of people every day.