Accounts Payable Customer Support

Job Description

The Accounts Payable Customer Support will handle the centralized receiving and management of all concerns, feedback, issues, and inquiries from AP’s internal and external stakeholders concerning AP’s operations to ensure that they are properly and timely attended to until closure. This role will be critical in improving the customer experience of various APSS' stakeholders.  AP Customer Support

Qualifications

Education:

●       Bachelor’s degree in accounting, business, or any equivalent course

Experience:

●      At least three years of experience in either Customer support or Accounts Payable processing is required

●      Business process outsourcing (BPO) experience is desired

Other Requirements:

●      Excellent verbal and written communication skills

●      Good listening skills & customer-centric mindset

●      Strong analytical and critical thinking skills

●      Strong organization skills and attention to details

●      High stress tolerance and resilience

●      Innovative mindset and strong collaboration skills

●      Proficiency in the use of Excel, Word, & PowerPoint

●      Knowledge in Oracle or SAP is desired

Additional Information

REPORTS TO: Accounts Payable Shared Services Manager

SUPERVISES : 5 AP Analyst and 1 AP Specialist

We are the integrated agribusiness and food subsidiary of the Aboitiz Group. Pilmico is comprised of four divisions: Flour, Feeds, Farms, and Commodity Solutions; enabling growth to its partners through its consistent quality products and unparalleled supporting services Armed with our mission of feeding humanity, we aim to take a leadership position in innovating the food value chain in the ASEAN region.As part of the Aboitiz Group, we commit to drive change for a better world. We make sure to put our ABC at the heart of everything we do.Our benefits and practices are designed to boost employee engagement through our agile and flexible work arrangements. Our Partners are empowered to make choices about where and how they work.