Sales Development Representative

RESPONSIBILITIES:

·        Become deeply knowledgeable on all products and solutions to convey features and benefits to our customers.

·        Identify prospective customers through multiple channels and generate qualified sales leads, moving them through the sales funnel in cooperation with Account Executives.

·        Maintain a self-starter attitude, with daily high productivity, meeting call targets and creating outreach plans for new lead generation methods.

·        Anticipate customer needs by studying their business and conducting market research to identify new leads and opportunities.

·        Support the Sales teams and Account Executives on outbound strategies and lead generating efforts.

·        Monitor and attend meetings with prospects while handling the introductions and follow-up with the Account Executives.

·        Be the first point of contact for new business prospects, inbound & outbound, and determine the next steps for each prospect moving forward.

·        Collaborate with all departments to deliver optimum service and solve problems for prospective customers.

·        Work effectively with CRM (HubSpot) and Sales systems, keeping up to the minute data and producing accurate & timely reporting for management or customers as needed. 

QUALIFICATIONS

·        Time management, ability to meet quotas and deadlines.

·        Strong verbal and written communication skills in English.

·        Strong organizational skills and ability to multitask, dealing with multiple parties on any day.  

·        Problem-solving and decision making.

·        Proactivity, self-starter and self-direction.

·        Self-confidence & Interpersonal skills.

·        Prior Sales experience and tertiary education is a plus.