Digital Channels Manager, Digital Marketing

JOB DEscriptION

We are looking for experienced and result-driven Digital Marketing Manager to manage and oversee Manulife Philippines’ and affiliates’ public websites, support digital acquisition campaigns, and drive actionable insights from digital marketing analytics. 

Manage Public Websites

Serve as webmaster for the Manulife Philippines website, as well as affiliate websites.Manage overall website performance,  including developing and implementing Search Engine Optimization (SEO) strategy to increase organic traffic, and achieve annual Digital Marketing goals.Oversee optimization of PWS, including site flow and content, updates, designs, enhancements and overall user experience. This includes supporting brand and digital campaigns through creation of PWS landing pages, lead forms, etc.Work and collaborate with accredited third-party agencies, vendors, Region office counterparts to ensure completion of tasks and achievement of goals.Ensure that all web properties adhere to Manulife’s established branding & design standardsEstablish operational processes (in partnership with Operations support teams) to ensure proper channel management and oversightWorks with partners to produce SEO-ready content for both on page and off page optimization (e.g. blogs, product pages)Works with Martech & Automation to analyze performance of web and email personalization experiments

Support digital acquisition program

Work with Sales and Digital Marketing team in managing and tracking leads from online sources.Implements ad operations and technology strategy (e.g., media tagging and tracking, attribution).Utilize tools that track and manage leads and conversionIdentify opportunities to scale PWS as a primary source of leadsResponsible for data consolidation, attribution, and modeling to inform digital strategies

Manage Digital Marketing Analytics

Analyzes, measures, reports, and optimizes media spend to increase cost efficiency and drive sales.Measure and report performance of websites, digital marketing campaigns against goals (ROI and KPIs)Utilize existing (e.g., Adobe Analytics, BrightEdge) and new tools to generate insightsIdentifies industry and non-industry trends, insights, and optimizes spend and performance based on the insights.Provides data-driven guidance for media strategies (e.g. campaign metrics, KPIs, etc.)

Manage allocated budgets

QUALIFICATIONS/SKILLS:

At least 3 years of work experience in the areas of Digital Marketing, specifically management of websites, SEO, and digital marketing analytics (e.g. Google, Adobe Analytics)Well versed in building visualizations for data analysis (e.g. Google Data Studio, Adobe Analytics, PowerBI)Basic understanding of full-funnel marketing including paid media analysisExperience or knowledge in UX design is a plus (e.g. Web UX design)Experience in working with Adobe Experience Cloud (AEM, Adobe Campaign, etc.) is a plusHighly analytical, creative, and organizedSelf-motivated and customer-focusedTeam playerCritical-thinker, with good problem-solving skillsGood project management skills; able to deliver multiple requirements on timeFlexible, results oriented and able to work in a fast-paced environmentAbility to interact with and influence people at all levels of the organization

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers.As of September 30, 2020, we had $1.3 trillion (US$943 billion) in assets under management and administration, and in the previous 12 months we made $31.2 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.