Payments Supervisor

Responsibilities:

Reports directly under Payments Lead in Operations. Managing critical deliverables and BAU activities in Reconciliation Unit.Assist in the set-up and implementation of Reconciliation processes.Conduct daily reconciliation on all system transactions related to cash-in and cash-out transactions, nostro accounts and other ledger transactions.Conduct daily reconciliation to ensure accuracy and compliance of all SaFi Bank’s disbursement wallet transaction.Investigate and close discrepancies in a timely manner.Provide update and escalations of discrepancies noted internally and externally, keeping stakeholder informed of any issues or difficulties.Participates in the efficient completion of the team’s projects.Participates in User Acceptance Tests and User Verification Tests concerning implementation of systems which will be used by the team.Act as reliever checker/authorizer in the team.Take part in the cross-functional arrangement within the Back Office Operations to learn and should need arise.Compliance to the Bank’s direction and practices.Live the values set by the Bank.Compliance to (a) local regulatory requirements like BSP, BIR and (b) Mastercard/VISA/Bancnet rules.Ensure Audit Readiness and Compliance to all Regulatory/AMLA policies and the likeOrganized and swift filing and safekeeping of documents within and outside Bank premises, as well as saving and maintaining files in the Bank’s shared network drive.Ensure to stick on the approved policies/manual and practice Maker/Checker process at all times to avoid mistakes/errors which may impact the bank monetarily, add additional unnecessary workload to affected departments or have a negative impact on the bank’s reputationPerforms other functions that may be assigned by the immediate superior, Financials Head, Head of Back Office Operations, and/or Chief Operations Officer, from time to time.Train new employees on processes and daily monthly requirement.

Requirements:

Bachelor’s degree or higher related to Finance.At least 3+ years of operations experience focused on Financial Operations preferably e-commerce, digital financial service or retail businessStrong understanding of economic, legal, regulatory, and technical factors shaping payments services.Strong analytical skills that will allow good reporting and understanding of problems. Knowledge in advance excel is a plus.Exceptional collaborative and troubleshooting/deductive skills including the ability to engage in operational incidents with emerging data to assess impact and drive collaborative resolution in a swift manner.Able to work independently if required, and learn quickly and adapt to different roles in a growing teamA sense of urgency, pragmatism and a solution-oriented approach to problem-solving.