Cashiering Supervisor

Job Purpose: To provide direct supervision to cashiers in making financial transactions and performing record-keeping tasks; To ensure timely and accurate collection of cash from sales operations; To implement local policies and procedures in cashiering operations.

Key Responsibilities:

• Supervises cashiering counter operations 

• Monitors and corrects errors made by counter personnel – cashiers, checkers, and baggers, redemption clerk, porter 

• Settles / resolves customer complaints

• Prepares and submits daily and monthly reports (Senior Citizen, Packaging Consumption, wrong price, 0% interest credit card transactions), and other special reports requested by operations

• Prepares incident reports, observation memo

• Prepares billing of POS and telephone lines used in cashiering operations

Continually updates the cashiering officer for issues or concerns that require their attention

• Deals with customers and employees from different departments

• Coordinates with other departments and business unit heads for cashiering related concerns 

• Operates various office applications

• Operates point-of-sale software and performs various POS transactions (WinDSS, Tensai)

• Performs basic troubleshooting of POS errors (WinDSS, Tensai)

Requirement:

Willing to be assigned in any of the following areas:

Daet, Camarines NorteTiwi, AlbayBato, Camarines Sur