CUSTOMER SERVICE STAFF - FESTIVAL MALL, ALABANG

Assist incoming customers in service center with their phone repair servicing needs and accessory sales, assistance in software upgrades, guide the user on data backup, receiving and releasing of the device, physical inspection of the device advise of repair risk and the risk of data lossMaintain the cleanliness of the service center.Encode of repair orders, accessory sales orders and documentation.Prepare the service center’s readiness for every program, activities, promotions.Take part in the scheduled Examinations.Log-in to the several system.Contact and inform customer timely of the diagnosis results of their device and fees to be paid.Receive and deposit daily income, accountable for any discrepancy.Issue official receipts and update columnar entry.File the hard copies of repair ordersPrepare reimbursement formsSupport sales teamAttend and participate trainingsPerform Other ad hoc duties as required.

Millennial Zeal Technology Corporation an exclusive distributor of OPPO mobile in the Philippines. OPPO is a globally registered technology brand which incorporates R&D, manufacturing and marketing. With a long history of serving customers in North America, Europe and Asia, OPPO has been delivering products that receive high ratings from experts around the world. OPPO blue ray DVD has won the best honors from lots of professional evaluation agency since the first model was launched in USA in 2009. In the field of mobile phones, OPPO is continually striving to impress and capture the young hearts with elegant design, simple user experience and quality service. OPPO smart phone has been the leading brand in China, Russia, Indonesia, Vietnam, Thailand, Malaysia, India and Singapore, in just few years.OUR VISION:To become globally renowned enterprise that build up a vital and long lasting image around the world.OUR MISSION:To Consumers: to provide high quality product and services.To Employees: to provide a good working environment with harmony and mutual respect.To Business Partners: to provide a cooperative platform of fairness and justifiable equality and mutual benefits.To Society: to cherish resources, protect environment and reward the society at a rate higher than the average corporate level.