Telesales Agent (Fixed 3 Days Off | Dayshift | Work-Life Balance | Competitive Salary + Compensation

We are looking for Telesales Agents!!

Telesales Agents need to be well-spoken as they are responsible for making sales over the phone. A successful Telesales Agent has excellent communication skills as well as sales ability. They should be meticulous in keeping records, and able to handle all aspects of a sales call.

A Telesales Agent's core role is:

- Contacting potential customers by phone

- Reading from a prescribed script

- Focusing on customer needs to close sales

- Accurately documenting customer and sale information

MAIN TASKS: CAMPAIGN SPECIFIC

- Working within a team

- Consistently making calls to potential customers throughout the shift

- Generating sales using approved script and the training material provided

- Asking questions to engage customers and keep the conversation going

- Listening to the customers' needs to tailor the pitch accordingly

- Answering customers' questions accurately

- Gathering and documenting customer information, payment methods, purchases, and reactions to products

- Use a computer and web-based applications to track calls and collect relevant customer information

- Keeping up to date on all products and informing customers of new products

- Meeting sales targets and KPI's. These will be communicated to you fortnightly and in the Commission

- Scheme for each campaign.

The above list is not exhaustive, and the role may change to meet the overall objectives of the company

Required Qualities:

• Exceptional English-language

• Customer Service and Sales skills

• Professional approach

• Ability to work under pressure

• Organizational and time management skills

• Attention to detail

Desired Competencies:

• Analytical thinking

• Initiative

• Business awareness

• Tenacity

• Strategic thinking

• Positive

Qualifications:

• No specific qualifications required; tertiary Qualifications in Business or Marketing are well regarded

• 1+ years of relevant commercial or practical experience is preferable- Broadband / Power / Telco Industry.

• Experience using Microsoft Office suite, web-based applications, generally computer literate

Personal Attributes:

• Professional approach (essential)

• Confident manner (essential)

• A positive approach to change (essential)

• Able to work without direct supervision and can work well under pressure (essential)

• Friendly, patient, and helpful, confident, enthusiastic, persuasive, and motivated

• Persistent: not every customer is going to be a sale. Being able to bounce back after rejection is crucial

• Flexible: you might have to work long hours, nights, or weekends

Salary Package:

❖ base - PHP 45,000

❖ Commission

❖ Tenure/Loyalty Bonus

❖ Incentives

❖ Referral Finder Bonus

Work Setup:

On-site; Mondays to Thursdays, 6:00am – 4:00pm

3 Days OffWork-Life Balance