Account Manager - GMP (Marine Background)

Job Description

Key areas of responsibility and tasks:

Key point of contact for the accounts assigned to you.Ensure that all RFQ’s and orders are expedited within the agreed time frames & SOP.Ensure that credit lines are followed as per SOP.Ensure that all orders are meeting the GP% budget.Ensure that SOP for GMP is followed.Ensure to manage the supplier performance during supplies and in close dialogue with SRM.Ensure that the won share is achieved, and that the GP is managed in such a way that orders are won.Ensure that there is response to the complaints and claims within the agreed time frame.Ensure that records are kept on the corrective and preventive measures. Backlogs.Ensure invoice accounts are created in close dialogue with MD and update data in the GMP sheet.Ensure the GMP sheet (GMP client overview) is updated with the agreed SLA

Qualifications and education requirements:

Having ship chandlery or food purchasing experience would be a great advantage.Have a minimum of 2 years’ experience with order handling/processing and business-to-business customer contact.Have solid work-related experience in ERP systems, MS Office, and at least an intermediate-level user of ExcelHave an excellent command of English, both written and spoken. Other languages are an advantage.You are a sharp negotiator and have learned how to drive a good deal.You are an effective team player, willing to share the workload, and exhibit flexibility when things are moving fast.You can work under time pressure - setting priorities without losing overviewWork well without direct supervision, and still meet deadlines, and the required quality and quantity standards.

GPM provides end-to-end business solutions through process improvement and optimization matched with the proper application of technology.GPM’s service offering covers complex customer relation management services, database entry and management, human capital administration, and critical front-to-back business support. HistoryGPM is an affiliate of the Magsaysay Group of Companies, a multinational conglomerate with 70 years of domain expertise in the following industries: Maritime, Transport and Logistics, Ship Management, Human Resource Management, Insurance and Brokerage, Travel and Tours, Financial Services, Hospitality and Culinary Arts, Information and Communications Technology.