Vending Team Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors

• Responsible for promoting culture of safety

• Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. 

• Develop a detailed working knowledge of Blackhawk policies, procedures and practices.

• Maintain a deep understanding of the BHID systems (including P21, CribMaster, Autocrib, etc.), suppliers’ systems/websites and usage of those systems.  

• Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems.

• Perform other duties as assigned 

• Perform work in accordance to ISO processes and procedures

• Work to accurately import and accurately process consignment replenishment orders

• Work with vending replenishment team to streamline replenishment activities

QUALIFICATIONS:

·      Excellent written and verbal communications skills utilizing phone, email and instant message.

·      Excellent critical thinking skills to analyze and solve problems.

·      Diligent and detail oriented.

·      Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.

·      Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.

·      Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)

·      Can work on permanent night shift or graveyard schedule

EDUCATION and/or EXPERIENCE:

·      High school diploma or equivalent required.

·      Minimum 1 year previous experience in customer service or inside sales preferred.

·      Experience in cutting tools, abrasives and MRO areas preferred.

·      Experience with Microsoft office suite required.