Telemedical Assistant

Minimum Qualifications

Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses (License is not required but an advantage)At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not requiredExcellent written and verbal communication (clear and articulate)Computer literateWilling to undergo training for telemedicine programAmenable working on shifting schedule, holidays and weekendsFresh graduates are encouraged to apply

Primary Responsibilities

First to accept (receive) calls from patients and does proper triaging;Handles customer inquiries or any non-medical concerns within various channels;Identifies and assesses customers’ needs to achieve client satisfaction.

Medgate is the leading international provider of telemedicine, with operations in Switzerland, the Middle East, India and the Philippines. The Medgate Telemedicine Center, and the Medgate Partner Network integrate their work closely to guarantee comprehensive health care for the patient. In the Philippines, Medgate offers high quality, convenient and confidential medical consultations over the phone. This means that members have direct access to a qualified doctor for your daily health care needs, without visiting a clinic or a hospital. All our doctors are licensed and certified to provide telemedical consultations of the highest standard.