STORE SUPERVISOR for Quiapo Manila

BE PART OF WATSONS:

Investors in People (IIP) accredited company

Asia's number 1 pharmacy retail brand 

Best Companies to work for by HR Asia

ROLE PURPOSE:

Our Store Supervisor assists the Store Manager in overseeing the day-to-day operations focusing on selling, cashiering, vault and back-office management. The Store Supervisor is also responsible for the implementation of compliance to ROS (Retail Operating Standards)

This role focuses on

•     Assisting the Store Manager in achieving sales target through proper implementation of plans and documentation of all back end related activities

•     Performing necessary functions for all digitally enabled services

•     Ensuring proper execution of merchandise guidelines, planograms and promo execution

•     Implementing and ensuring controls on till management and documentation of all accountabilities and rectification in compliance to ROS

•     Monitoring of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability

•     Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees

•     Building network as liaison to Branch and Mall partners for better communication and coordination needed to support the business.

•     Liaising the company to government agencies and offices for permits and licenses renewals

Success will depend on

•     Ability to understand sales performance, trends and can recommend action to improve sales & profitability

•     Ability to demonstrate and understand online + offline initiatives and can provide feedback on its implementation

•     Ability to monitor and evaluate implementation of service delivery standards– both online & offline

•     Ability to elevate and recommend solutions of online & offline customer concerns

•     Ability to implement and enforce data privacy and security

•     Ability to understand store profitability and implement cost optimization measures to maximize productivity

•     Ability to benchmark retail practices and relationship building with mall partners and affiliates

•     Ability to understand and comply with government business requirement

•     Ability to delegate tasks, can coach selling techniques and orchestrate team to maximize productivity & can sustain team motivation.

Perks and Benefits

Opportunities for career progressionPaid vacation and sick leavesAnnual BonusGratuity Pay And Retirement PlanHealth InsuranceSales IncentivesProbationary position and direct hire employmentService Loyalty Award

Watsons is part of the Health and Beauty Store chain of A.S Watson, the largest health, beauty, cosmetics, and perfumery retailer in the world. Today, Watsons H&B Asia is the leading health and beauty chain in the continent with successful operations in 13 markets.In 2002, A.S. Watson Group joined hands with SM Prime Holdings Inc., the Philippines' leading shopping mall developer. The partnership brought about the first Watsons stores in SM Megamall and The Podium (Ortigas). Today, Watsons operates 800+ stores in the Philippines serving more than 100,000 customers per day.Watsons strives to ensure that their customers get the best value for their money through monthly promotions, special offers, and continuous consumer marketing programs. Each Watsons store houses nothing but the best brands from top manufacturers all over the world and also carries its own competitively priced, high quality private labels and brands. With more than 1000 brands ranging from medicines, cosmetics, and fragrances to personal care items and general merchandise, Watsons Your Personal Store delivers only the best health, wellness, and beauty solutions to each and every customer.