Team Lead - Onboarding & Records Management

JOB DEscriptION

·        Monitor and evaluate team performance

·        Coaching/ Training On Boarding Team Members

·        Continuous Process Improvement for onboarding team

·        Issue resolution and management

·        Stakeholder coordination and management

·        Vendor Management

·        Managed BCR vendor billing

·        Monitoring of vendor’s performance and output

·        Sourcing and processing of vendors

·        Generate, update and report Dashboards of OBT overall performance

Other tasks to cover for assigned account/s or if a coordinator is on leave:

·        Contract generation

·        Monitoring of completion of all JO attachments

·        Pre-employment requirement discussion

·        Collection and monitoring of 201 requirements

·        Scheduling of medical examination

·        Endorsement for background check process

·        Monitors result and provide updates with recruiters and Hiring Managers

·        Analysis of reports from Vendors

·        Coordinate and endorse reports with stakeholders

·        Monitors completion of 201 requirements

·        Endorsement of 201 requirements, PEME and background check report with HR

·        Perform other related duties that may be assigned as needed

QUALIFICATIONS

At least 2 years direct work experience in the same capacityDetail Oriented; OrganizedGood customer-service and communications skillsWilling to work onsite if neededExperience from BPO an advantage

Originally established in the U.S.A. in 1996, the Seven Seven Corporate Group provides high end IT services to the top financial institutions of the world. As a leading provider in this field, Seven Seven provides its clientele with US coverage through Seven Seven Softwares, and APAC coverage through Seven Seven Global Services. With a wide array of services ranging from Software Development & Quality Assurance, Infrastructure & Application Support, Technical Service Desk, and Back Office Services, Seven Seven pioneered and is paving the way for the next generation of BPO: Knowledge Process Outsourcing (KPO). Through a combination of highly technical KPO services and top-caliber IT talent, coupled with flexible engagement models and 24/7 upper management availability, Seven Seven is poised to be the leading vendor of choice for its global clientele.