Collection Assistant (Makati)

JOB SUMMARY

The Collection Assistant maintains the highest level of quality collection procedure needed to recover and/or collect from past due real estate/auto loan accounts through telephone, SMS and/or email follow-ups while ensuring ethical standards and professional competence. He/She partners with different units of the Bank in managing the client's requests and concerns. He/She also manages CBG loans through negotiations and/or persuasion, if necessary, of all collection concerns, complaints, account inquiries, pay off inquiries, restructuring and other requests, and reports directly to the Collections Officer.

JOB SPECIFICATIONS/QUALIFICATIONS

Educational background

College graduate of any business course

Skills / Knowledge Required

Customer Service Skills;Proficiency in MS Application such as Word, Excel and PowerPoint;Business Writing;Organizational development and planning skills

China Banking Corporation (China Bank) stock symbol CHIB, commenced business on August 16, 1920 as the first privately-owned local commercial bank in the Philippines.China Bank is one of the leading private universal banks in the country. It offers a full range of banking products and services to corporate, commercial and retail customers, as well as thrift banking, investment banking, bancassurance, and insurance brokerage services through our subsidiaries.With nearly a century of solid financials, strong commitment to quality service, significant contribution to the country's financial landscape, and an enduring legacy of successful partnerships with generation of clients, China Bank remains one of the most respected, trusted, stable, and profitable financial institutions in the country.