Store Manager (Gapan)

QUALIFICATIONS

Customer Service SkillsProblem-Solving SkillsCommunication SkillsLeadership SkillsKnowledge in JDA System

FUNCTIONS AND RESPONSIBILITIES

1. SALES AND PROFITABILITY

Achieves sales versus targetAchieves EBIT and EBITDA versus targetManages operating expense effectively by implementing cost-effective plans

2. MERCHANDISING AND SHRINKAGE CONTROL

Maintains ideal Shelf Service Level (SSL)Knowledgeable on product off take particularly on fast moving and best selling merchandiseEnsures that merchandise display guidelines are strictly followedEnsures that clean and fresh standards are observed in all departmentsMaximizes marketing promotions through timely and proper executionEnsures correct and timely implementation of space rentalsEnsures correct execution of Category ManagementSupervises Cycle Count, Semi- Annual, and AnnualInventory activities to ensure accurate resultsEnsures that security measures and control procedures are in placeEnsures that market returns (Return to Vendor - RTV) are within allowable percentage

3. BUSINESS ANALYSIS

Reviews Financial Performance and identifies solution to address business needsConducts monthly Departmental Review and implements programs to achieve financial targetsInitiates competitive study to identify opportunities that will help improve sales

4. CUSTOMER SERVICES

Ensures 100% compliance to of all store personnel to Customer Service StandardsConducts Customer Need Analysis to identify areas for improvement of the storeHandles customer service-related complaints effectively

4. PEOPLE MANAGEMENT

Conducts objective and timely performance evaluationPromotes personal and professional growth of direct hires through appropriate trainings and workshops to enhance competencyEnsures proper implementation of employee discipline at all timesEnsures 100% compliance to approved policies and procedures

5. REPORTORIAL REQUIREMENTS

Prepares Departmental Sales AnalysisPrepares Annual and Semi-Annual Performance AppraisalsPerforms Stock Correction RequestsEnsures application of local permits and licenses not covered by company's Liaison OfficerRecommends community sponsorship activities as part of store's social responsibilityPrepares and approves SAP-related requirementsPrepares and approves CEBMS-related requirements

Robinsons Appliances is one of the fastest-growing appliance stores in the country today. It offers a substantial selection of the latest technology and innovation in high-definition entertainment systems, household appliances, and gadgets.Partnering with reputable global brands, Robinsons Appliances commits to serve more Filipino households with continued growth, expansion, and excellent customer service. Today, Robinsons Appliances is fast becoming a favorite household destination among techies, home and business owners, and entertainment enthusiasts.