Customer Service Specialist | Be part of our Healthcare Account!

Answering incoming calls from customersSorting out customers’ inquiries or requestsEnsuring that customers’ requests are managed in an appropriate and timely mannerDeveloping, organizing, and maintaining accurate filesMaximizing different company based tools and applications for customer management and servicingDelivering a high caliber of service in a friendly, confident, and informed manner Minimum qualifications: A graduate of any 4-year courseMinimum 6 months BPO (voice) experienceHave good English communication skillsHave excellent customer service, problem-solving, and multitasking skillsHave excellent computer skillsWilling to work in shifting schedule