Travel Consultants (In-house Contact Center Operations)

2022-09-25 菲律宾154
行业Accounting / Finance职位Audit & Taxation
招聘部门招聘人数若干
工作地区All Cities工作性质Full Time
性别要求Male婚姻要求No marital status restrictions
学历要求Open to all levels工作经验不限
年龄要求18岁以上待遇水平35000-45000PHP/
更新日期2022-09-25有效期至Valid for a long time

职位描述

Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.

Job Responsibilities

Handle clients' travel booking inquiries via email and phoneMaintain sound relation with clients' travel managers and travelersPropose optimum travel plan and suggestion to clients' (balancing the cost, time and convenience)Handle booking/change/cancelation in air ticket, hotel, rental, car, railway and etc.

Job Requirements

Business proficiency (oral and written) in EnglishExperience in the tourism industry is a plusExperience in operating GDS - Amadeus is preferredExcellent cross-cultural communication skills as well as teamwork skillsWork closely with relevant Team/Group Leaders to fully understand both
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